Privacy Policy

Last updated: September 15, 2026

This Privacy Policy explains how Social Bid collects, uses, shares, and protects information when you visit our website, create an account, apply as a creator, complete verification, bid, purchase, communicate, participate in an Access Drop, or receive a payout.

1. Information we collect

Account and contact data: name, stage name, email, phone number, username, account role, and login-related information.
Creator and profile data: biography, public social handles, audience range, categories, proposed Access Drops, profile media, availability, and application or approval records.
Transaction and fulfillment data: bids, purchases, fees, payout status, scheduling, messages, check-ins, completion confirmations, reviews, refunds, and disputes.
Identity-verification data: information processed through Persona or another verification provider, which may include government identification, selfie or liveness captures, date of birth, document authenticity results, device or fraud signals, and verification status.
Device and usage data: IP address, browser or device type, operating system, identifiers, referring pages, timestamps, pages viewed, feature interactions, cookies, and similar technologies.
Communications: support requests, safety reports, application notes, survey responses, and other messages sent to us.

2. How we use information

We use information to operate accounts and Access Drops; review creator applications; verify identity, age, liveness, and eligibility; prevent fraud, duplicate accounts, abuse, and payment risk; process transactions and payouts; confirm fulfillment; resolve disputes; provide support; secure and improve the platform; communicate service updates; and comply with legal obligations.

3. Persona identity verification

Verification notice: Social Bid uses Persona to support identity, age, document, liveness, and fraud-risk checks. Persona processes verification information on our behalf under its own privacy and security terms. Social Bid receives verification results and may receive limited supporting information needed to review eligibility, investigate fraud, satisfy payment or legal requirements, and protect platform users. Verification information is not used to sell advertising or for unrelated marketing.

Before beginning a Persona verification flow, you will be shown an appropriate notice and asked to proceed. More information about Persona’s privacy practices is available at Persona’s Privacy Policy.

4. How we share information

We may share information with:

Persona and other identity, age, fraud, trust, and safety providers;
payment processors, payout providers, banks, and tax or compliance vendors;
hosting, analytics, communications, customer-support, livestream, and security providers;
creators, fans, venues, or participants when necessary to arrange and fulfill an Access Drop;
professional advisers, insurers, auditors, investors, or a successor in a business transaction; and
law enforcement, regulators, courts, or other parties when required by law or reasonably necessary to protect rights, safety, and platform integrity.

We do not sell government-ID images or identity-verification data, and we do not use that information for third-party behavioral advertising.

5. Retention

We retain information for as long as reasonably necessary to provide services, maintain transaction and audit records, resolve disputes, prevent fraud, enforce agreements, and meet legal, tax, accounting, or payment obligations. Identity providers retain information according to our configuration, contractual instructions, applicable law, and their published terms. Retention periods may vary by data type and risk level.

6. Cookies and analytics

We and our service providers may use cookies, local storage, pixels, and similar technologies for authentication, security, preferences, performance, and analytics. Browser controls may allow you to block certain cookies, although some platform functions may stop working correctly.

7. Security

We use administrative, technical, and organizational safeguards designed to protect information. No transmission or storage method is completely secure, and we cannot guarantee absolute security. Users should protect passwords and promptly report suspected unauthorized access.

8. Your choices and privacy rights

You may request access, correction, deletion, or a copy of eligible personal information, or object to certain processing, subject to verification and legal exceptions. You may also unsubscribe from promotional email using the provided link. Submit privacy requests to support@socialbid.vip. We will not discriminate against you for exercising applicable privacy rights.

9. Age restriction

Social Bid is intended only for people age 18 or older. We do not knowingly collect personal information from children. If we learn that a child submitted personal information, we will take appropriate steps to delete it.

10. International processing

Information may be processed in the United States and other countries where our providers operate. Those locations may have different data-protection laws. We use appropriate contractual and legal safeguards where required.

11. Changes and contact

We may update this Policy as our services and legal obligations evolve. We will post the revised version with a new effective date. Privacy questions and requests may be sent to support@socialbid.vip.